ホテルトラッド

Clauseホテル約款

Scope of Application

Article 1

1. Contracts for Accommodation and related agreements entered into between the Hotel and the Guest shall be subject to these Terms and Conditions. Any matters not stipulated herein shall be governed by Japanese laws and regulations and/or generally accepted practices in Japan.

2. Notwithstanding the preceding paragraph, in the case where the Hotel enters into a special contract with the Guest, insofar as such special contract does not violate Japanese laws and regulations and generally accepted practices in Japan, the special contract shall take precedence over the provisions of these Terms and Conditions.

Application for Accommodation Contracts

Article 2

1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the following:
(1) Name of the Guest(s);
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charges
  (based, in principle, on the Basic Accommodation Charges set forth in Attached Table 1); and
(4) Others deemed necessary by the Hotel.

2. In the case where the Guest requests extension of the accommodation during his/her stay beyond the date in subparagraph (2) of the preceding paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts

Article 3

1. Accommodation Contract shall be deemed to be concluded when the Hotel duly accepts the application as stipulated in the preceding Article, except when it is proved that the Hotel does not accept the application.

2. When Accommodation Contract is concluded in accordance with the provisions of the preceding paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.

3. The accommodation deposit shall be used as follows: (1) for Accommodation Charges to be paid by the Guest, (2) for cancellation charges under Article 6, and (3) for compensation for damages under Article 18, as applicable, and the remainder, if any, shall be refunded to the Guest.

4. When the Guest fails to pay the accommodation deposit by the date as stipulated in paragraph 2, the Accommodation Contract will become null and void; provided however, this only applies to the case where the Guest is informed by the Hotel when the Hotel specifies the date of payment of the deposit that if the Guest fails to pay the accommodation deposit by the specified date, the Accommodation Contract will become null and void.

Special Contracts

Article 4

1. Notwithstanding the provisions of Article 3, paragraph 2 and paragraph 4, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract is concluded.

2. In the case where the Hotel does not request payment of the accommodation deposit stipulated in Article 3, paragraph 2 and/or does not specify the date of payment of the accommodation deposit at the time the application for an Accommodation Contract is accepted, a special contract prescribed in the preceding paragraph shall be deemed to be concluded.

Refusal of Accommodation Contracts

Article 5

1. The Hotel may not conclude an Accommodation Contract under any of the following circumstances:

(1) When the application for accommodation does not conform to the provisions of these Terms and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest desiring accommodation is deemed liable to conduct himself/herself in a manner that will contravene the laws or act against the public order or good morals in regard to the accommodation;
(4) When the Guest desiring accommodation is considered to be the following (a) to (c):
  (a) Organized crime group stipulated in Article 2, paragraph 2 of the law in respect to prevention of illegal actions by organized crime group members (1991, Law No.77) (“organized crime group”), gang member stipulated in Article 2, paragraph 6 of the same law (“gang member”), semi-regular gang member, organized crime group related person and other antisocial force;
  (b) When organized crime group or gang members are associates of corporations or other bodies to control business activities;
  (c) When a corporate body has related persons who are gang members;
(5) When the Guest desiring accommodation speaks or behaves in a manner which gives disturbance to other guests;
(6) When the Guest desiring accommodation can be clearly detected as carrying an infectious disease;
(7) When the Hotel receives threatening demands or is requested to assume an unreasonable burden in regard to the accommodation;
(8) When the Hotel is unable to provide accommodation due to natural calamity, dysfunction of the facilities and/or other causes of force majeure;
(9) When the Guest desiring accommodation is considered to be in a state of intoxication, etc., and pose a risk of disturbing other guests of the Hotel.

Right to Cancel Accommodation Contracts by the Guest

Article 6

1. The Guest is entitled to cancel the Accommodation Contract by giving notice to the Hotel.

2. In the case where the Guest cancels the Accommodation Contract in whole or in part due to causes attributable to the Guest (except in the case where the Hotel requests payment of the accommodation deposit as prescribed in Article 3, paragraph 2 and the Guest cancels before the payment), the Guest shall pay cancellation charges listed in the Attached Table 2; provided however, in the case where a special contract as prescribed in Article 4, paragraph 1 is concluded, the Guest shall pay cancellation charges only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.

3. In the case where the Guest does not appear by 8:00 pm of the accommodation date (or 2 hours after the expected time of arrival if the Hotel is notified of it), without an advance notice, the Accommodation Contract is deemed to be cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Hotel

Article 7

1. The Hotel may cancel the Accommodation Contract under any of the following circumstances:

(1) When the Guest is deemed liable to conduct and/or has conducted himself/herself in a manner that will contravene the laws or act against the public order and good morals in regard to the accommodation;
(2) When the Guest is considered to be the following:
  (a) organized crime group, gang member, semi-regular gang member, organized crime group related persons and other antisocial force;
  (b) When organized crime group or gang members are associates of corporations or other bodies to control business activities;
  (c) When a corporate body has related persons who are gang members;
(3) When the Guest speaks or behaves in a manner which gives disturbance to other guests;
(4) When the Guest can be clearly detected as carrying an infectious disease;
(5) When the Hotel receives threatening demands or is requested to assume an unreasonable burden in regard to his/her accommodation;
(6) When the Hotel is unable to provide accommodation due to natural calamity and/or other causes of force majeure;
(7) When the Guest is considered to be in a state of intoxication, etc., and pose a risk of disturbing other guests of the Hotel;
(8) When the Guest does not observe prohibited actions such as smoking in bed, mischief to facilities such as those for fire-fighting and other prohibitions of the Use Regulations stipulated by the Hotel under Article 10.

2. In the case where the Hotel cancels the Accommodation Contract in accordance with the preceding paragraph, the Hotel shall not charge the Guest for any of the services in the future during the contractual period; provided however, the Hotel shall charge the Basic Accommodation Charge after the registration and check-in under Article 8.

Registration

Article 8

1. The Guest shall register the following at the front desk of the Hotel when the Guest checks-in on the day of accommodation:

(1) Name, age, sex, address, telephone number (mobile phone number) and occupation of the Guest;
(2) Except Japanese, nationality, passport number, port and date of entry in Japan;
(3) Date and estimated time of departure; and
(4) Other matters deemed necessary by the Hotel.

2. In the case where the Guest intends to pay Accommodation Charges prescribed in Article 12 by means other than Japanese currency, such as traveler’s checks, coupons, or credit cards, these credentials shall be shown and approved by the Hotel in advance at the time of the registration prescribed in the preceding paragraph.

Occupancy Hours of Guest Rooms

Article 9

1. The Guest is entitled to occupy the contracted room of the Hotel from 3:00 pm of accommodation date to 11:00 am the next morning; provided however, in the case where the Guest stays at the Hotel more than 2 days in a row, the Guest may occupy the room all day long, except for the days of arrival and departure.

2. Notwithstanding the provisions of the preceding paragraph, the Hotel may permit the Guest to occupy the room beyond the time prescribed in the preceding paragraph only when the room is available. In this case, extra charges shall be paid as follows:

(1) Up to 1 pm : 30% of the Basic Accommodation Charges in the Attached Table 1;
(2) Up to 4 pm : 50% of the Basic Accommodation Charges in the Attached Table 1;
(3) After 4 pm : 100% of the Basic Accommodation Charges in the Attached Table 1.

Compliance with Use Regulations

Article 10

1. The Guest shall comply with the Use Regulations established by the Hotel which are posted within the premises of the Hotel.

Business Hours

Article 11

1. The business hours of the main facilities and others of the Hotel shall be notified in detail by brochures as provided, notices displayed in each place, service directories in rooms and others.

2.The business hours specified in the preceding paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.

Payment of Accommodation Charges

Article 12

1. The breakdown of the Accommodation Charges that the Guest shall pay is as listed in the Attached Table 1.

2. Accommodation Charges as stated in the preceding paragraph shall be paid by cash in Japanese currency or by traveler’s checks, coupons or credit cards approved by the Hotel in advance at the time of the departure of the Guest or upon request by the Hotel. If the accommodation deposit has been paid under Article 3, paragraph 2, the difference between the accommodation deposit and the Accommodation Charges shall be paid.

3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided by the Hotel which are at his/her disposal.

Liabilities of the Hotel

Article 13

1. The Hotel shall compensate the Guest for damage if the Hotel causes such damage to the Guest pursuant to the performance or non-performance of Accommodation Contract and/or related agreements except for damage due to causes not attributable to the Hotel.

2. The Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.

Unable to Provide Contracted Rooms

Article 14

1. When the Hotel is unable to provide contracted rooms to the Guest, the Hotel shall arrange accommodation at other hotels under the same conditions as practicable with the consent of the Guest.

2. Notwithstanding the provision of the preceding paragraph, when the accommodation at other hotels cannot be arranged, the Hotel shall return the accommodation deposit if any. In addition, the Hotel shall pay the compensation fee equivalent to the Basic Accommodation Charges; provided however, when the Hotel cannot provide accommodation due to causes not attributable to the Hotel, the Hotel shall not be liable to compensate the Guest.

Handling of Deposited Baggage and/or Belongings

Article 15

1. The Hotel shall compensate the Guest for damage when loss, breakage or other damage is caused to the baggage and/or belongings deposited at the front desk by the Guest, except for the case where this has occurred due to causes of force majeure; provided however, the Hotel’s maximum liability to the Guest shall in no event exceed 150,000 Japanese Yen. The cash or valuables shall not be deposited at the front desk.

2. The Hotel shall not be liable for loss, breakage or other damage caused to the baggage and/or belongings which are brought into the premises of the Hotel by the Guest. Cash or valuables brought into the premises of the Hotel by the Guest shall be kept in the safety box in each room of the Hotel.

Custody of Baggage and/or Belongings of the Guest

Article 16

1. When the baggage and/or belongings of the Guest are brought into the Hotel before arrival of the Guest, the Hotel shall be liable to keep it only when such a request has been accepted by the Hotel. The baggage and/or belongings shall be handed over to the Guest at the front desk at the time of check-in. Article 15, paragraph 1 shall be applied to any loss, breakage or other damage caused to the baggage and/or belongings under this paragraph.

2. When the baggage or belongings of the Guest are found left after check-out, and the ownership of such baggage or belongings is ascertained, the Hotel shall notify the owner of the baggage or belongings and ask for further instructions. When no instruction is given to the Hotel by the owner or when the ownership is not ascertained, the Hotel shall keep the baggage or belongings for 7 days including the day it is found, and after this period, the Hotel shall handle such baggage or belongings in accordance with the procedures determined by the applicable law.

Liability in Regard to Parking

Article 17

1. The Hotel shall not be liable for custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, regardless of whether or not the key of the vehicle is deposited with the Hotel; provided however, the Hotel shall compensate the Guest for damage caused through intention or negligence of the Hotel in regard to the management of the parking lot.

Liability of the Guest

Article 18

1. The Guest shall compensate the Hotel for damage caused through intention or negligence of the Guest.

Governing Law and Jurisdiction

Article 19

1. These Terms and Conditions for Accommodation Contracts shall be governed by, and construed in accordance with, the laws of Japan. Any dispute arising out of these Terms and Conditions shall be subject to exclusive jurisdiction of the district court with jurisdiction over the location of the Hotel in Japan.

 

Language

Article 20

1. These Terms and Conditions for Accommodation Contracts shall be created in both Japanese and English. In case of irreconcilable conflict between the two versions, the Japanese text shall prevail.